users reporting delays in receiving self-publishing emails for posts submitted from gmail.com addresses .... but craigslist systems are not showing indications of mail backlog issues .... hmm .... updates to follow

users reporting trouble posting with default Blackberry browser and WebTV

seems to be related to a lack of javascript and/or iframe support.

we're working the recaptcha folks to find a fix, thanks for your patience

we've been hearing reports that if you have your account set to stay logged in for a week, folks are only able to stay logged in for approximately a day. we are aware of the problem and will have a fix in place soon. sorry about the inconvenience and thx for your patience.

Bounce messages that say something like: "x.y.z is blacklisted" mean your mailserver got blacklisted for excessive spam. Unless you're a spammer :-) let us know at the help desk or by mail from a different account to postmaster@craigslist.org. Please remember to include the "x.y.z is blacklisted" line. (Please don't send general help requests to postmaster, they will likely be ignored. Send general help requests to help@craigslist.org)

Some version of IE have a security setting that will prevent the verification image from displaying properly. We're working on a fix, but in the meantime, here's a workaround:

• Tools-> Internet Options
• Click Security Tab
• Click Custom Level
• scroll down to "Display Mixed Content"
• click the "Prompt" radio button.
• click OK all they way back out.

We think we've squished all the bugs in this section. If you're still seeing any of them, let us know at the help desk.

sorry, image uploads are currently not functioning while we conduct emergency maintenance... we expect the problem to clear up soon.

A bad switch config brought down posting and account access for about 15 minutes. The change has been reverted-- followed by swearing and general feelings of shame. Sorry for the hassle.

Bandcon found and fixed a faulty cable. Things should be stable.

We're experiencing some mail system blowback from the recent comcast incident:

http://news.cnet.com/8301-10784_3-9954785-7.html

If you're using comcast, your mail will definitely be delayed.

UPDATE: Comcast mail should be flowing again normally. Thanks for your patience.

If you have had trouble phone authenticating your account and got the retry limit error page. Please try your request again. We've hopefully fixed a bug where people who retried in less then 60 seconds got locked out. This should now be fixed.

Between 6:10 and 8:00 PDT this evening, uploaded images for new posts were not appearing.

This is now fixed, and no uploaded images were actually lost.

If your post is displaying incorrectly, please use your edit/delete link either to make a trivial edit to the post, or to delete and undelete it. Be sure to make your browser also do a hard refresh to be sure you're seeing the freshest copy.

A small number of users are having trouble with the verification word during the posting process. If you experience this problem, try completely starting over from the "post to classifieds" link on your city's homepage.

If you continue to have problems, please visit our help desk forum and give the friendly volunteers the specifics of your operating system and browser environment.

Update 3/14 8pm: Please also tell the helpdesk who your internet service provider is. Thanks.

Update 3/19 8pm: We believe this to be fixed, with just a few sporadic reports of further trouble.

we're getting reports like these:

• "I get post all filled out, then upload my pics, then press the continue button, it takes a very long time, then the page comes up error"
• "I have selected my picture and clicked continue then nothing happens."

Many folks have been able to resolve the issue by reducing the size of images they are trying to upload. Tech staff is investigating.

At approximately 1:45PM 7/23 the 365 Main San Francisco data center experienced a massive power outage. Power to our server array, which is located in this facility, was interrupted several times.

Our tech team worked for many hours to restore full functionality to the site. It turns out that database servers don't like to have the electricity switched on and off at random intervals. We had the site in read-only mode for a long stretch during the outage.

As of 1:01AM we went read/write, and as of 1:12AM we're cautiously optimistic we get to go to bed soon.